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HR Impact Newsletter

Join the mailing list for our bi-monthly newsletter, "HR Impact: Practical Tips and Advice" by clicking on this link and entering your email address.

As the name suggests, this newsletter offers informative and concise articles on human resources topics relevant to your business, and employer-related legal updates to keep you current.

 

 

 

HR Services 

We offer customized and cost-effective human resources support and expertise for small to medium sized organizations:

HR Support and Expertise

If you need additional resources or expertise, we will work with you to spearhead specific HR related projects such as introducing major organizational changes, restructuring, workforce and succession planning, performance management, compensation and pay equity and HR policy and program reviews, etc.

HR Outsourcing

For companies with limited or no internal human resources support, we can operate as your outsourced HR department for all strategy, program design and implementation activities. This includes day-to-day employee relations support and coaching, assistance in hiring the right people, compensation and rewards, performance management, employment law and terminations. These customizable and cost-effective services are offered virtually and/or on-site based on your needs. Please contact us for details.

Performance Management

We have developed a simple and effective Performance Management Program that is customizable and will provide the necessary support to implement it in your organization. It is designed specifically for small to medium sized organizations and is cost-effective. Our program is called "Three Effective Conversations" and focuses on setting clear objectives that are aligned with the business plan, key measurable actions and competencies. We will provide you with a detailed performance management format and guidebook that outlines the whole process, and performance management training on the overall process. Contact us for more details.

Compensation, Total Rewards and Pay Equity

We take a total compensation approach and will review base salary, bonus, long-term incentives and benefits for one or all of your jobs. Using our customizable Job Evaluation System (that is Ontario pay equity compliant), we work with you to evaluate jobs, and will design salary structure(s) and incentive/bonus plans to motivate your workforce. If you are not pay equity compliant, we can help!

Recruitment and Executive Search

We offer a unique, customizable and cost-effective way of helping you recruit the talent you need. Our 9 Step Recruitment Process allows you to select (some or all of) the steps where you need assistance in the recruitment process. This includes developing role profiles of the ideal candidates, assisting with advertising and screening candidates, interviewing and selecting the right people to take your organization to the next level. We specialize in recruiting for human resources and finance/accounting/banking positions and other professional office positions.

Leadership Development

We will train and coach supervisors on how to: handle people issues, coach employees, provide constructive feedback and evaluate performance. We also offer a Leadership Foundations program based on core leadership competencies for succession and career planning.

Job and Process Re-engineering

We analyze jobs and processes and make recommendations to help you ensure employees are working effectively and efficiently. Our proprietary job analysis tools include a time tracking system to help identify areas for improvement.

Employee Surveys

We help you measure and improve employee engagement. We can conduct focus groups or design customized employee surveys. These will help you gain a better understanding of employee priorities and identify specific courses of action to improve the workplace.

Sales Culture and Service/Performance Standards for Credit Unions

As part of introducing a sales culture, we can develop service standards to measure the effectiveness of customer service delivery and develop sales and service training programs to improve employee performance at your credit union. We will provide you with the tools to motivate and engage your workforce, leading to improved service and sales.

Human Resources Management (HRM) Assessment - FREE!

An assessment of your human resources programs will help your organization identify any areas for improvement or action (i.e., your policies, procedures, programs and processes). For small to medium sized organizations in the GTA, we offer a free one hour general assessment of your policies and procedures (with no obligations) in an easy to read colour-coded summary report. Or, if you would like to conduct the audit yourself, please contact us for a free copy by sending an email request to: carole@grahambrownconsulting.com

For more information on our services, please contact us.