GBC HR


GBC HR Inc. is partnership of human resources management consultants. Graham and Carole Brown are the founding principals.

Graham Brown has been in the human resources industry for over 25 years and provides consulting expertise in all areas of human resources including organizational effectiveness, performance management, compensation, recruitment, and training and development.

Graham has extensive experience in designing and implementing major organizational changes for companies in a variety of industries including financial services, manufacturing, mining, professional services and high technology.

Graham held internal human resources management positions prior to moving into consulting where he worked as a senior HR consultant for several national and global consulting firms. In addition, Graham was an instructor for the Strategic Human Resources Planning course at Seneca College. He has also appeared on the Business News Network as an HR expert and was a member of the Compensation Surveys Committee at the Toronto Region Board of Trade. Graham holds a Bachelor of Commerce degree from Carleton University and a Master of Industrial Relations from Queen’s University.

Carole Brown is a partner with the firm GBC – Graham Brown Consulting Inc. Carole’s areas of expertise include performance management, compensation, benefits and training. Using her breadth of experience in various industries, she provides support to GBC’s entire client base in many areas including various projects, day-to-day HR support and developing training content and materials.

Prior to joining GBC in 2006, Carole worked as a manager in the human resources department for the Canadian head office of Hewitt Associates (now Aon Hewitt, the number one human capital and outsourcing firm in the world) supporting over 1100 employees across Canada. Earlier in her career, Carole supported Hewitt’s external clients in the area of outsourced HR services for large global companies in the pharmaceutical, automotive and petrochemical industries. Carole holds a Bachelor of Arts degree from McMaster University and a post-graduate certificate in Human Resources Management from Seneca College.

Client testimonials


Our firm, Electromate, has been doing business with Graham Brown of GBC HR for several years. 

When I first met Graham, he immediately struck me as a top-level HR consultant/coach by way of his innate ability to “read between the lines” and immediately key in on the true issues.  I found his no-nonsense approach refreshing and hired him to provide ongoing HR Consulting Services to our Senior Leadership Team (SLT) and to assist in the development of our esteemed culture.

Graham’s first engagement with Electromate was an unqualified success.  He overhauled our bloated 360 page HR Manual to a much more manageable 175 pages and redrafted many of the policies in layman terms, which he then rolled out to great effect in a company-wide Town Hall address. 

Follow-up initiatives included:  performing a SLT health check, managing ongoing employee HR issues and revamping our employee annual review process to incorporate GBC’s proprietary PerformPlus™ Peformance Management Program.  Graham also taught our SLT to communicate more effectively with each other and our respective team members, and drove home the importance of creating a more motivated, engaged and aligned culture.

The improvements to Electromate from Graham’s program were marked.  Employee Net Promoter Scores went from 42 (above average) to 80 (world class), completion of our quarterly business goals/objectives went from <40% (average) to >80% (world class) and Electromate was recently recognized as the 28th Best Workplace in Canada for companies under 100 employees.  Our SLT is currently healthy and aligned which has resulted in improved collaboration, better decision making and more deliberate execution of our strategic goals. 

Overall, Graham’s coaching significantly moved Electromate’s performance needle.

We continue to work with GBC HR on various HR initiatives as we’ve found him to be a trusted advisor.  Of the five coaches Electromate is currently engaged with, Graham is consistently rated at the top by our SLT. 

I will continue to recommend GBC HR to my fellow CEO peers. 

Warren Osak, President

Electromate Inc.

Equity Credit Union hired GBC HR to assist with executive search for 2 key management positions over the past couple of years. GBC also helped us to draft an employment contract and recommended appropriate pay levels.

We found GBC’s expertise resulted in the credit union hiring 2 very capable and experienced candidates that have fit in very well within the organization. This helped us expand our organization so that we could continue the growth trajectory of our credit union as well as continue to offer superior member experiences. They are very professional throughout the process and undertake a complete and thorough approach to hiring.

I would recommend GBC HR to any organization requiring recruitment or HR expertise.

Tom Dimson, CEO

Equity Credit Union

 

I’ve used Graham Brown for a number of HR assignments in recent years, and I’ve always been thoroughly pleased with his work. He always understands our needs, comes to our meetings well-prepared, speeds up the hiring process and improves our outcomes. I recommend him highly!”

Founder and President, wealth management company

 

I contracted the services of Graham Brown Consulting Inc., in my role as Director, Human Resources…to complete a Job Evaluation System, Study and Pay Equity Assessment. Graham Brown Consulting Inc., provided superior service in terms of helping us develop a job evaluation system, complete an extensive analysis and conduct a pay equity assessment and final recommendations on a complex organizational structure.

Graham Brown’s expert interventions and advice, coupled with their superior customer services skills facilitated an excellent set of completed deliverables. I would not hesitate to strongly recommend the services of Graham Brown Consulting Inc., and would not think twice about utilizing their HR Consulting services in the future.”

Director, Human Resources, national distribution company